Sixth Assignment

Principles of Effective Communication:

Communication is a process of exchange of information, facts, ideas, thoughts, opinions between two or more persons or group of persons. When the communication is clear, complete, concise, correct and fully understood by the recipient, it is known as ‘Effective  Communication’.

A communication to be effective requires the following principles to be fulfilled:

1. Completeness:

The first criteria of an effective communication is its completeness. The message or the context of the communication should contain all facts required for proper reaction by the recipient. A complete communication clarifies all possible questions and helps to take proper decision.

2. Conciseness:

The subject-matter of the communication should be brief and short in nature. No unnecessary elaboration is to be made in a communication. Words used in a communication should be appropriate and expression should be precise. Repetition should be avoided. Concise message saves time of both the sender and the receiver.

3. Consideration:

While making communication the sender should consider the social and cultural background, education, age, emotions, etc. of the recipient and modify language, change attitude and approach accordingly.

4. Concreteness:

Concrete communication refers to exchange of specific, definite and exact information instead of vague and general information. It is convincing and acceptable to the recipient as there is no ambiguity in it.

5. Courtesy:

A courteous approach should be present in an effective communication. The sender of the message should be alert in respect of dignity, respect and honour of the receiver. Care should be taken so that the communication may not hurt, injure, belittle or irritate the receiver in any way. Sender will also be respected in turn as honour begets honour.

6. Clarity:

Clarity must be maintained in communication. The idea contained in the message should be expressed clearly. There will remain no confusion in respect of the meaning of the message. The sender and the receiver of the message will understand it identically.

7. Correctness:

Effective communication should be correct in spelling, construction of sentence and use of language. Grammatical mistakes must be avoided. Dictionary, computerised spelling checker, etc. may be used to make the message error free. Revision of the text is needed to avoid any careless omission. A correct message creates good impact on the receiver and enhances prestige of the sender.

8.Confidence: 

Confidence is being composed, comfortable and at ease while communicating our thoughts, ideas. We should be free from fear or any kind of inhibition when we communicate so that we achieve effective communication.